Design Descriptions

Human-Centered Design can be both systems and service design, but it's main focus is driven more on learning from and empathizing with the people and communities which we are serving, while following the framework of three main phases to build solutions and iterate on.

 

IDEO describes being a Human-Centered Designer as, "starting from a place of not knowing what the solution to a given design challenge might be...  it is only by listening, thinking, building, and refining our way to an answer do we get something that will work for the people we’re trying to serve."